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Email 4.0.1 "Waiting for sync" on corporate Exchange/Activesync

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david-simons
Visitor

Email 4.0.1 "Waiting for sync" on corporate Exchange/Activesync

Update June 5th 2012: I ended up using Enhanced Email (http://enhancedemail.net/viewforum.php?f=34), which actually is much nicer than the stock email client, and works like a charm with my Exchange and IMAP servers, and nicely integrates into the Android Calendar and Contacts. For $9.99, in Google or Amazon store, I recommend this as a satisfactory solution!

Update June 1st 2012: This issue is NOT resolved. Upgrading to 4.0.4 did not solve this issue (for me).

Update May 5th 2012: This issue is NOT resolved, and still bugging multiple clients. A "Repair phone" (ie. reinstall ICS via Sony PC Companion) action did NOT resolve this issue!

Happily upgraded my Sony-Ericsson Arc S to Android 4.0.3 yesterday.

But:

When using the stock email/calendar/contacts client 4.0.1 to connect to my corporate Exchange account (Office 365), I get stuck after a succesful account set-up, during sychonization. Exchange Services is vesion 4.1.

The email client hangs on "Waiting for sync / Syncing" endlessly, despite all my attempts

Symptoms:

- Account set-up correctly, as the Exchange server reports a succesful phone connection, but no succesful sync completion

- Another account, with IMAP, works flawlessly

- Using RoadSync 3rd party client also works flawlessly

- Accepted security policy from Exchange server

- Enabled auto-synchronization for the Corporate account, for Calendar, Contacts, and Email. "Sync now" gives _no_ error.

Welcome any help! (just don't tell me to reset my phone)

David

Message was edited by: david-simons

83 REPLIES 83
ablonski
Visitor

hi,

still the same - my phone is shwoing that i am already using latest software - any idea how to get it updated to latest version?

thx

david-simons
Visitor

Use the PC Companion instead, and if your phone is branded, hope your operator has approved the release of the update to you Winking_Face

fabler
Visitor

I am facing the same problem. I've Xperia Tablet Z 3G edition running Android 4.1.2. Please help. 

Tags (1)
Burner1
Visitor

Looks that sony does not care about this
2years and bug is still here with Xperia z2