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Dead xperia s

SOLVED
Petros
Visitor

Dead xperia s

My phone died today during update even though the battery was fully charged.

I followed all the update instructions and when the update finished i had a message that the update was not properly installed and the phone tried to switch on continuslly. Althought i tried the on button and sound down, power charger and on button and sound up the phone till this moment tries continusly to rebboot...

1 ACCEPTED SOLUTION

Accepted Solutions
Nabeel
Master

First of all force shutdown your phone by following this

 

Press and hold the power button + Volume Up button for

5 seconds > ( 1 Vibration ) Force restart

10 Seconds > ( 3 Vibrations ) Force shutdown

 

Then repair your phone's software using SUS

________________________________________________________________
Backup everything as it will erase all data on phone (sms, contacts,apps)
Update/Repair your phone via SUS

SUS ( Sony Update Service) ... download and install it on pc and follow the on-screen instructions

http://www.sonymobile.com/global-en/tools/update-service/
________________________________________________________________

View solution in original post

5 REPLIES 5
oommph
Visitor

i experience the same thing today how do i fix it? or i just go to the centre immediately?

Nabeel
Master

First of all force shutdown your phone by following this

 

Press and hold the power button + Volume Up button for

5 seconds > ( 1 Vibration ) Force restart

10 Seconds > ( 3 Vibrations ) Force shutdown

 

Then repair your phone's software using SUS

________________________________________________________________
Backup everything as it will erase all data on phone (sms, contacts,apps)
Update/Repair your phone via SUS

SUS ( Sony Update Service) ... download and install it on pc and follow the on-screen instructions

http://www.sonymobile.com/global-en/tools/update-service/
________________________________________________________________

Petros
Visitor

The reply of Nabeel was the solution! And it is important for me, i saved all the data of my xperia. Thank you very much.

MJB
Visitor

I had the same problem today after my updating fails and my phone did not turn on.

I plugged in charger about 20 minutes and after that my phone starts to charging and turns on.

Why sony updating has such problems?

Is it any way to download update separately and then install that?

cvb255
Visitor

i try this soluation many times but the same problem