Share your experience!
My phone died today during update even though the battery was fully charged.
I followed all the update instructions and when the update finished i had a message that the update was not properly installed and the phone tried to switch on continuslly. Althought i tried the on button and sound down, power charger and on button and sound up the phone till this moment tries continusly to rebboot...
Solved! Go to Solution.
First of all force shutdown your phone by following this
Press and hold the power button + Volume Up button for
5 seconds > ( 1 Vibration ) Force restart
10 Seconds > ( 3 Vibrations ) Force shutdown
Then repair your phone's software using SUS
________________________________________________________________
Backup everything as it will erase all data on phone (sms, contacts,apps)
Update/Repair your phone via SUS
SUS ( Sony Update Service) ... download and install it on pc and follow the on-screen instructions
http://www.sonymobile.com/global-en/tools/update-service/
________________________________________________________________
i experience the same thing today how do i fix it? or i just go to the centre immediately?
First of all force shutdown your phone by following this
Press and hold the power button + Volume Up button for
5 seconds > ( 1 Vibration ) Force restart
10 Seconds > ( 3 Vibrations ) Force shutdown
Then repair your phone's software using SUS
________________________________________________________________
Backup everything as it will erase all data on phone (sms, contacts,apps)
Update/Repair your phone via SUS
SUS ( Sony Update Service) ... download and install it on pc and follow the on-screen instructions
http://www.sonymobile.com/global-en/tools/update-service/
________________________________________________________________
The reply of Nabeel was the solution! And it is important for me, i saved all the data of my xperia. Thank you very much.
I had the same problem today after my updating fails and my phone did not turn on.
I plugged in charger about 20 minutes and after that my phone starts to charging and turns on.
Why sony updating has such problems?
Is it any way to download update separately and then install that?
i try this soluation many times but the same problem