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Yes,it may be.But still,when you are near a service,you could just inform yourself,see about that.
This is not ok,both CPU's should work at a frequence close to 1.7.Restart the phone,see how the processors react.
Wait,you have SP or S?You posted in the S section.The new tech Krait processor might be able to reduce one core frequency to save battery,but I think 0 is too much.Take the phone back and ask them about this issue.
Could be,Krait are new technology CPU's.But still haven't answered,you have S or SP?
Ok,moved it to the right section.Can you open an app(a game) which would force the CPU a little?To see if both CPU's work.