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Coating of the back peeling off

SOLVED
David317
Visitor

Coating of the back peeling off

Hi,

i got my new Xperia T LT30P for now about 6 weeks (i think) and i recognized that the matte coating of the phones back is peeling off at the edges. It didnt get any scratches and it didn't fall a single time. I made some pictures of the spots:

Xperia T 1.jpg

Xperia T 2.jpg

Is the coating of the Xperia T smartphones just of bad quality? It shouldn't be normal that it looks like that after just a couple of weeks!

Greetings

David

144 REPLIES 144
Wustpisk
Visitor

'I was so looking forward to treating myself to a top-end smartphone for the first time after deciding the s3 was too commonplace.'

Almost exactly (I already had a top-end smartphone in the N8) my feelings before it arrived ... I really wanted to be blown away by it but I have just been severely disappointed at every step Slightly_frowning_Face

My wife has an S3 and that has a horrible interface, full of gimmicks that few people are likely to use, and lacks user-friendly functionality as well. However, the camera is a lot better than the Xperia and the screen resolution is easier on the eye. No potential peeling issues, either.  

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silasje1
Visitor

My batch number is 12W44 (can be found on the white label you can pull out of the sim/sd slot. It is on the side where the screen is)

smardu_gmail_co
Visitor

Mine is having the same problem and it will be 1month old on 7th dec.

I don't think that it will be covered by warranty, but if it looks like this after one month i don't wanna think how it will look after 1year.

Wustpisk
Visitor

It should be within warranty - it is not fit for purpose, or even better Sony will issue a recall

crmb
Visitor

Hopefuly i bought a case just after buying the phone because i know that the smooth finish will eventually deteriorate (become glossy on corner for exemple) in time with clothes friction. But I would not have imagined the peel off stuff. Ouch.

That's how things are made today... I think you will have the same problem with another T

Wustpisk
Visitor

There won't be another T - once they send a replacement it's going straight on e-bay

crmb
Visitor

I have a Lenovo thinkpad laptop (that i barely use) and the smooth finish (same type than the xperia T) is sort of peeling off too on corners and edges

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silasje1
Visitor

Still it shouldnt been falling off already.. 2 weeks of usages :c..... I bought a case today. Hope sony will undertake action to fix my device ... otherwise i have to make calls and email.

superphb
Visitor

Mine started falling off after only 8 days. There is NO way that should be happening. I can't imagine that Sony said; "Hey guys, new Xperia T with sweet back coating, just be aware it WILL begin to fall off after 8 days of use so just giving you the heads-up on that".

It's a phone, which you hold in your hand. If it can't hold up to a bit of handling then that's just crazy.

That's why it would be interesting to know if other Xperia T owners have ones that aren't doing this then it could be attributed to a bad batch.

monipeev
Visitor

So, finally, I assume this issue is warranty or not?

Let one of Sony employees to give a specific answer please.