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cannot boot up the phone

SOLVED
thariblakes
Visitor

cannot boot up the phone

SAM_0893.JPGSAM_0878.JPGplz help me ... i have a xperia p ... it have a series problem ... when battery level is below about 60% phone stuck most of the times . then i cannot turn it on. when i tried to turn it on it crash like above pictures and stuck . i had only one possible way . it's to connect to charger and turn it on . but today that trick also not working ( i'm sure battery is above 90%) . it stuck every time . plz give me clue whats going on . (sry for my english )

1 ACCEPTED SOLUTION

Accepted Solutions
Patrik
Visitor

I am not really sure why that is happening. I can only advise you to contact your local support in order to send your phone in to an authorized service center to get the phone checked. 

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5 REPLIES 5
Patrik
Visitor

Hi @thariblakes,

In that case I would advice you to send your phone in to an authorized service center for further investigation. For more information contact your local support.
http://support.sonymobile.com/global-en/contactUs/ 

thariblakes
Visitor

thanks for reply . phone turned on 2 minutes ago ( at 96% ) . but it's not last long if i disconnect the charger . definitely i have to seek the help of support center .... but can you tell what is the problem as u think ? if it's the battery i can change the battery . but i'm bit of confused if it is the motherboard ? ... a simpe guess will help me .......

thariblakes
Visitor

phone again stucked in 100% ( when plugged in to the charger ) . then i turned it on again . i saw the battery dropped down for 88% ..... Slightly_frowning_Face ... i dont know what's going on .... Slightly_frowning_Face . i should visit the local support ASAP

Patrik
Visitor

I am not really sure why that is happening. I can only advise you to contact your local support in order to send your phone in to an authorized service center to get the phone checked. 

ApexP
Visitor

Hello, I have a similar problem with my Sony Xperia P. I've been using it for more than a year, and it has suddenly stopped responding. It won't turn on no matter what. I've tried hard booting it with pressing vol up and power, but nothing. Only thing it does is when I plug in the Charger, it does a faint blink, and don't charge. Idk what it is. I've rooted and clocked the phone, because I've been having very slow responds, and have to wait a minute or more to open a program. I've use few rooting programs to make it run smoother. And after a few months or so this happens... Any solutions? Would it fix if i replaced the battery? 😕