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Can we purchase international warranty from SE ?

SOLVED
Not applicable

Can we purchase international warranty from SE ?

Hi,

I seen a XPERIA NEO  in ebay

http://www.ebay.in/itm/Sony-Ericsson-Neo-Unlocked-and-Unused-Silver-/270925312265?pt=IN_Mobile_Phone...

In that he (seller) is saying that the purchase SE International Warranty for extra of 50$.

Is this correct ?

Can anybody review the listing in ebay and tell me that is that trustable ?

1 ACCEPTED SOLUTION

Accepted Solutions
Sam
Legend
Legend

Just to clarify, there is no international warranty on our products. The reason for this is that if we were ot offer it every repair agent would need to carry parts for all handsets including ones that have not been released on the market in the region that they operate on the off chance that one may come in for repair. There are a lot of other variables such as different versions of firmware for each network in each country and different legal requirements for each country as far as what a warrantable condition would be not to mention different lengths of the warranty itself in other countries.


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16 REPLIES 16
Nabeel
Master

hey bro
this is a second hand phone

i would advice you not to buy it at all

this guy bought this phone and his warranty period has started from the first day he bought the gadget,,

and this warranty cannot be renewed, or we cannot buy warranty by paying

and every sony mobile already comes with an international warranty ( i think , not confimed) means if ur mobile is under warranty and its defected, then they will repair/replace for free

best is to buy a phone from a sony center instead

Not applicable

we get domestic warranty i guess.. international warranty is like you can repair anywhere in the world if i am not wrong ... also the descpt says the product is unused

anyways i dont trust ebay .. its always better to buy directly from a shop or flipkart ..

Neo has not been officially launched in india so i dont think so u should consider it ..by just seeing the lower price tag

Sam
Legend
Legend

Just to clarify, there is no international warranty on our products. The reason for this is that if we were ot offer it every repair agent would need to carry parts for all handsets including ones that have not been released on the market in the region that they operate on the off chance that one may come in for repair. There are a lot of other variables such as different versions of firmware for each network in each country and different legal requirements for each country as far as what a warrantable condition would be not to mention different lengths of the warranty itself in other countries.


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Uliwooly
Expert

based on what you said above, what if for example "Xperia Arc" its not available in country X, but it is in country Y, why can't the user ship it to country Y to get it repaired?

now the software shouldn't be an issue, there's always flashtool Dizzy_Face

Sam
Legend
Legend

Yes you could ship it back to the country you purchased it from, but that’s not an international warranty. International warranty implies that you can buy it anywhere and get it repaired anywhere.


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Uliwooly
Expert

Indeed, how come Sony doesn't have something like that Slightly_smiling_Face ?

Sam
Legend
Legend

A whole lot of reasons, most of them are covered in my previous post.

profile.country.GB.title
Uliwooly
Expert

but aren't the new Xperias be world wide available?

Not applicable

Will XPERIA P available india ?

And about it's release date ?

Price  ?