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Can't send Picture Messages

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Can't send Picture Messages

I'm on T-Mobile (UK) and can't send picture messages. I've gon through all the help on the t-mobile site but nothing has worked. Does anyone know how to fix this problem?

Thanks

1 ACCEPTED SOLUTION

Accepted Solutions
profile.country.GB.title
Uliwooly
Expert

are you aware that you need 2 APN settings?

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13 REPLIES 13
Nessa
Contributor

Have you tried to set up the MMS service manually?

Not applicable

I've followed instructions from the t-mobile website to add an APN but that hasn't helped. I can send pictures when I'm connceted to wi-fi but can't send when only on mobile signal

profile.country.GB.title
Uliwooly
Expert

Picture Messages (MMS) MUST go through your network not wifi, so you do need a data plan.

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I do have a data plan with T-mobile it covers everything

profile.country.GB.title
Uliwooly
Expert

and are you certain that you have the correct APN settings, your data it's on and that it's working?

Don't forget to mark the Correct Answers & Helpful Answers

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Yes used the settings they gave me on the t-mobile site and the plan is up and running

profile.country.GB.title
Uliwooly
Expert

are you aware that you need 2 APN settings?

Don't forget to mark the Correct Answers & Helpful Answers

profile.country.GB.title
Uliwooly
Expert

settings -> wireless & networks -> mobile networks -> access point names -> MENU -> add New

Name: T-Mobile Internet

APN: general.t-mobile.co.uk

Proxy:

Port:

Username: t-mobile

Password: tm

Server:

MMSC: http://mmsc.t-mobile.co.uk:8002/

MMS proxy: 149.254.201.135

MMS port: 8080

MMS protocol: WAP 2.0

MCC: 234

MNC: 30

APN type: * (Just has an * in the field)


Name: Picture Message

APN: general.t-mobile.co.uk

Proxy:

Port:

Username: user

Password: *** (Don't know password but it has 3 *'s in the field)

Server:

MMSC: http://mmsc.t-mobile.co.uk:8002/

MMS proxy: 149.254.201.135

MMS port: 8080

MMS protocol: WAP 2.0

MCC: 234

MNC: 30

APN type: mms

Menu > save

repeat

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at the moment I have 5 apns for Tomile MMS