Can't save new phone numbers to contacts

[Bridget60]

Hi,

I have been having trouble with my Sony Xperia J as it won't allow me to save contacts to it. I go into the contacts application and click on the add contact button in the top right hand side of the screen. It will give me a list of options of where to save the number to, either "Phone contact", "SIM contact" or "Google".

It doesn't matter which one I choose at this point because I can enter a name and a number, I have tried various ones, but when I click "Done" it comes up with an error saying: "Error. Cannot save contact changes."

I have read in a number of places to go into the filter options and tick both the Phone contacts display box and the SIM contacts display box, this makes no difference. I have also removed the SIM card and replaced it, this also made no difference.

Please help!

[Dave23]

The same is happening to mine

[Alias668]

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@Bridget60 wrote:

Hi,

I have been having trouble with my Sony Xperia J as it won't allow me to save contacts to it. I go into the contacts application and click on the add contact button in the top right hand side of the screen. It will give me a list of options of where to save the number to, either "Phone contact", "SIM contact" or "Google".

It doesn't matter which one I choose at this point because I can enter a name and a number, I have tried various ones, but when I click "Done" it comes up with an error saying: "Error. Cannot save contact changes."

I have read in a number of places to go into the filter options and tick both the Phone contacts display box and the SIM contacts display box, this makes no difference. I have also removed the SIM card and replaced it, this also made no difference.

Please help!

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[Yeebuse1970]

i cannot save new contacts on my sony experia android phone.

[Zet-Zanayi]

I tried this on my HiSense as I was at a loss why I can't save any new numbers and it worked. Since it was a forum discussion I thought to sign-in and express my gratitude: Thanks a mil