Can't save new phone numbers to contacts

[Bridget60]

Hi,

I have been having trouble with my Sony Xperia J as it won't allow me to save contacts to it. I go into the contacts application and click on the add contact button in the top right hand side of the screen. It will give me a list of options of where to save the number to, either "Phone contact", "SIM contact" or "Google".

It doesn't matter which one I choose at this point because I can enter a name and a number, I have tried various ones, but when I click "Done" it comes up with an error saying: "Error. Cannot save contact changes."

I have read in a number of places to go into the filter options and tick both the Phone contacts display box and the SIM contacts display box, this makes no difference. I have also removed the SIM card and replaced it, this also made no difference.

Please help!

[Alexander1]

Hi and welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.

That sounds quite strange. Try to go to settings > apps > all > contacts > clear  data. Restart phone and try again. 

[Bridget60]

Hi, thanks for replying.

However after doing this process I now get the error messages when I try to save.

When I try to save to the SIM it says "SIM full cannot add contact" and when I try to save to the phone it says "error cannot save contact changes".

I don't believe the SIM to be full as I only have 15 numbers on the SIM.

Any other advice?

[Alexander1]

Sounds a bit strange.

Are you syncing your contacts to any service like Facebook, Google+ or such? 

In that case, try to stop the sync, restart the phone and try to update/save a new contact under contacts. 

[Gabbyvan]

Hi,this post of yours is very old but I currently have same problem.. I get Error. Cannot save contact changes." When I try to add new contacts to my phone and I no longer see SIM option to even save contacts.. Also phone can read Sim contacts any longer.. Please help

[KanaGarcia0507]

Same here,please help me: ((

[m3asmiz1]

Same problem here with xperia z1 lollipop

[Rusher]

Hi.... I own a Sony Ericsson E15i .... I have a lot of complains about this phone.. First, I cant save a contact.. I tried pressing add contact and fill the information needed , when Im Done it says Contact Saved but when icheck my contacts it says no contacts available..... Second , when I try to make a google account ..... It says I cannot connect to a network . We have a very strong router but still it cant connect.... PLS HELP ME !!!!!

[Piratesfan123]

It just started happening to my phone and I don't know what to do, please help.

[Piratesfan123]

Also I can't seem to download anything.