Camera Error - "Unknown Error"

[#1]

I purchased the xperia S phone on 2nd May, one of the USP's of the phone i liked 12 MP camera, after a few clicks the camera started showing, Error - "Unknown Error"

I had called the customer support - help line and I was adviced and did the following things but did not help

1. Settings reset of phone

2. Factory reset of the phone

Next i was asked to go to the nearest sony service centre to get the software updated, I have done it and got the phone updated with the latest software available yesterday, worked fine for some time but again the error has started appearing. I would be going back to the the service centre again tomorrow.

I would Appreciate any help on this issue.

[Uliwooly]

did you tried to repair it again with either SUS or PCC?

Update Service (SUS)

http://www.sonymobile.com/gb/tools/update-service/

http://www-support-downloads.sonymobile.com/Software%20Downloads/Update_Service_Setup-2.11.12.5.exe

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[#3]

Thanks Uliwooly...I will try and check with this

[#4]

I have installed the latest update for the phone from Update Service...Camera is working fine till now, clicked a few snaps...problem used to come suddenly...Let me use it for a couple of days and I will post feedback.

Thanks for the support...Appreciate this..:smileyhappy:

[Uliwooly]

Excellent

what are your thoughts on this

Xperia S picture quality, the pictures look amazing on the S's screen but washed out on a regular LCD/LED or HD TV/Screen

http://talk.sonymobile.com/thread/36192

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[#6]

I was happy for sometime, but the error has started appearing again. I am enclosing some snapshots.

I am Planning to go to Sony service centre today to return the phone for repair.

[Uliwooly · Accepted solution]

that's a good idea, I hope it's nothing serious

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[#8]

Got it Resolved finally, Handset was replaced by Sony. Thanks for the support provided.

[Uliwooly]

Anytime did they said what exactly was wrong with it?

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[#10]

No..The servie centre nearest to my place is by a third party service provider of sony, They had sent the old phone to Sony, Chennai india for replacement as they could not understand ths issue or root cause of problem.