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call voice very low

SOLVED
waleed
Visitor

call voice very low

Hi every body, when i connect the earpieces after i disconnect it if i recived a call the call voice get very low until i restart the phone then the call voice get normal.
1 ACCEPTED SOLUTION

Accepted Solutions
profile.country.GB.title
Uliwooly
Expert

Settings > apps > all > smartconnect > clear data > restart your phone > check again. 

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5 REPLIES 5
profile.country.GB.title
Uliwooly
Expert

Settings > apps > all > smartconnect > clear data > restart your phone > check again. 

Jake-SonyXperia
Champion

Hi Wili,

Discussion Welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines

Are the headphones Sony Mobile based or are they third party, also are you using Bluetooth or a direct connection?

In most cases the issue is resolved by following Uliwoolys instructions, so try this first and test and if the issue continues, supply the information requested above.

waleed
Visitor

Thank you all for you replays,
I am using the original headset came with the phone and after i did the above steps the problem is solved.
profile.country.GB.title
Uliwooly
Expert

Awesome Slightly_smiling_Face 

Jake-SonyXperia
Champion

That's great news, glad we could be of assistance Slightly_smiling_Face