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Application not responding in sony xperia u

SOLVED
Chirag_Thakur21
Visitor

Application not responding in sony xperia u

Almost all the applications stop responding at the same time and a pop up show all the ANR appears...

how to resolve...

1 ACCEPTED SOLUTION

Accepted Solutions
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Uliwooly
Expert
12 REPLIES 12
profile.country.GB.title
Uliwooly
Expert

could you post a screenshot?

Chirag_Thakur21
Visitor

Screenshot_2013-07-29-14-41-30[1].png

this is only a single ANR many ANR pop ups appear at the same time for many applications & also the phone hangs for about 10-15 minutes

profile.country.GB.title
Uliwooly
Expert

uninstall the following apps

taskillers

task managers

antivirus

ram apps

booster apps

battery apps

or repair your phone with SUS or PCC and do NOT install any of those apps and uninstall mcafee > check again.

profile.country.GB.title
Uliwooly
Expert
Chirag_Thakur21
Visitor

Screenshot_2013-07-29-20-09-16[1].pngScreenshot_2013-07-29-20-08-36[1].pngScreenshot_2013-07-29-20-09-26[1].pngScreenshot_2013-07-29-20-09-32[1].png

I don't have any of the above applications installed except antivirus (Zoner Mobile Security) should I uninstall that & the phone will start working fine as before but If I uninstall the antivirus will the phone be safe from virus attack

profile.country.GB.title
Uliwooly
Expert

you don't need an antivirus this is Android not a PC, just repair your phone

Update Service (SUS)

http://www.sonymobile.com/gb/tools/update-service/

http://www-support-downloads.sonymobile.com/Software%20Downloads/Update_Service_Setup-2.11.12.5.exe

PC Companion (PCC)

Bridge (for Mac)

Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355

Don't forget to mark the Correct Answers & Helpful Answers

Chirag_Thakur21
Visitor

Repairing will reinstall the current OS, It sounds a bit risky as there are many a users who have complained regarding the update issues, can I just uninstall the antivirus & will the phone work fine or repair is compulsorily needed.

profile.country.GB.title
Uliwooly
Expert

I don't understand what problems will arise from repairing your phone.

Chirag_Thakur21
Visitor

Is it completely safe ???? the current OS will completely get installed or some files may remain missing....

I don't much but thats only my doubt......If safe I will repair it