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Restricted access pop-up notification

SOLVED
Marie_S
Visitor

Restricted access pop-up notification

A yellow triangle with an exclamation mark I.side keeps popping up as a notification saying restricted access. It only stays for a second but pops up a few times in a row... What does it mean and why is it happening..?
1 ACCEPTED SOLUTION

Accepted Solutions
Jake-SonyXperia
Champion

Oh ok, that's good news. 

The issue is generally caused by third party apps, and in most cases an uninstall - reinstall of the problematic is required to resolve it, however it seems although the app has fixed itself.

View solution in original post

8 REPLIES 8
profile.country.GB.title
Uliwooly
Expert

@Marie_S

could you post a screenshot?

Marie_S
Visitor

It doesn't stay long enough to take a screen shot unfortunately
Jake-SonyXperia
Champion

Hi Marie_S,

Do you lose reception when the message appears? Also does it say "Restricted Access has changed" ?

Marie_S
Visitor

It doesn't let me send messages but I'll still have full signal. Yeah I think it says that
Jake-SonyXperia
Champion

Can you please boot to Safemode and let me know if the issue continues?

Safemode boot

This issue is generally SIM related but can be third party based to.

Marie_S
Visitor

It hasn't happened again since I posted
Jake-SonyXperia
Champion

Oh ok, that's good news. 

The issue is generally caused by third party apps, and in most cases an uninstall - reinstall of the problematic is required to resolve it, however it seems although the app has fixed itself.

Marie_S
Visitor

Ok thanks for your help