Hi @Firmount10, let me see if I can help out here.
Could it possibly be that you have entered safe mode? Safe mode is a troubleshooting mode that temporarily deactivates all downloaded apps on the phone, it is mainly used to detect whether an unwanted behaviour is caused by a downloaded app. In order to exit safe mode, simply restart the device as usual and make sure that the volume down-key is not pressed down during the boot sequence.
I hope that helped!
