sony bdv-n590 bug? please help

[rotherdrummer]

i purchased a sony bdv-n590 a couple of days ago and it seems to be suffering from a problem where it reboots without warning at random intervals. i have experienced this numerous times whilst watching sky tv on hdmi input 1, whilst watching a movie on a usb disk, and also when using the fireplace screensaver application

i have recently allowed the system to perform an update to software version M13.R.0460. could this contain a bug perhaps? i can't guarantee it because i've only owned the unit a few days, but i don't recall this happening before the update

the only additional tweaks i have done are:- programmed in my tv code for the remote, and hooked up the unit to my internet router (via ethernet cable, not wireless)

i'm really concerned because i don't know whether i should return the unit to the supplier or not?

is anyone else experiencing this problem? thanks in advance for any help/advice

john

Message was edited by: rotherdrummer

[Bravia55HX]

Hi,

you could try a factory reset to see if that clears it before thinking about returning the unit as this usually flushes out any glitches in the system.

[magpiemale1970]

Try changing the HDMI location my HDMI for sky is in number 2 on t.v and my blueray 590 in Number 1 and ARC on blueray.The HDMI setting is 2 on from the t.v remote which brings down a window with HDMI 1-4 along with ac componant etc etc. Same goes for the blueray when coming from blueray to t.v select HDMI 2.

magpiemale

Message was edited by: sonycarr