Content buffering despite high speed connection.

[gb2012]

I've a BDP-S370 which seems to be randomly stalling on playback of web content, particularly iPlayer.  Interestingly cBeebies programmes seem to be unaffected and BBC 2 seems to have the most issues but this may just be a red herring.  Does anyone have any recommendations?  I'm with ISP Zen.

Message was edited by: Catmambo

[Pedro126]

Seems like it is sony box problem in most of the other posts. Logically it sounds like the hardware in the sony box is not coping with the datastream properly, but the hardware present in computers is doing a much more robust job.

Message was edited by: Pedro126

[baldmosher]

Like toml220, I'm on O2 Works package, and have been suffering buffering on their un-throttled servcies, ever since I bought the BDP-S370 player almost 2 years ago.  SD streams are OK 95% of the time, and even HD pre-buffers a big chunk quickly and then randomly drops the connection, so it makes sense that it's a network saturation issue.  Apparently it's affecting O2 and Be (same company) but I bet other ISPs are having similar issues.  Whether it's the Akamai service itself that's saturated or connection from Akamai to each ISP, then it's still the ISP that has to resolve on your behalf.  However, given that iPlayer is a third party free service, you'd have a job trying to demonstrate that your ISP has any kind of responsibility for resolving these issues.  You could threaten to leave, of course, but then if your new ISP is no better, you're still stuffed.

[Skinnerk]

I too have a serious buffering issue with iplayer, 5OD, sky news etc on my new HX753 Bravia TV.  It's hooked up to my Sky router OK and downstream speeds are 12 - 13Mbps as tested by iplayer on my laptop.  It plays fine on my laptop and ipad.  It's just on my TV, it loads up very slowly then plays for about a second or two before stopping.  I keep pressing pause/play to get forward 1 sec at a time, very frustrating.  I'm very disappointed as it's one of the main things that attracted me to this TV, along with the fantastic picture.  I've updated the latest software too and no help :

[gofrost]

Until fibre optic is the standard this is just something that is the norm , bearing in mind how many other devices both mobile and fixed are dragging on the system. I've got BT option 3 and over the past week the bandwith has'nt been there to support HD streaming