DSC-W170

[SachinD]

Batterie of my DSC-W170 is not functioning.

I am not able to identify what is faulty, the Batrry or the Chanrger.

When I put the Battery in the Carger slot.. the charging ligth goes on for 5 seconds and then goes off. And I discover the battery is not charged.

Please help me to solve the problem.

Thank you!

[SmilingGuy84 · Accepted solution]

Hi Sachin,

I would recommend you to go to a local retailer to crosscheck the battery (NP-BG1?!) with another battery of the same type if possible.

The camera is a little bit "older" so there won't be warranty available I presume?

Do you live in Germany?

At least you have the possibility to have the camera, charger and battery checked in a Sony service center. Of course you will have to pay a fee for checking.

If your not sure how to handle that you should call the Sony product hotline:

- 01850-252586 (from Germany)

Have a nice weekend (rest of it).

[-stefan-]

Hi Sachin,

this is a German forum and we ask all user to communicate in German

Sony has also English forums if this might help.

Best regards,

-stefan-