DCR-HC53

[gifron]

Hello everyone

I don't have a cd of this camera so i went to sony website on  found my camera. Then i finished to the link where i should download  softwere to my computer.

This link: http://www.sony.co.uk/support/en/product/DCR-HC53E/downloads/download_manager

After  I downloaded SPU Download Manager i connected my camera via USB and  turned it on. I run a program and click start, then error showed:

The supported product is not connected.

etc..

I have windows XP sp3 and don't know how to transfer my videos to computer from the tape.

Please help.

[blaireau_photo]

Hello gifron - welcome to the Sony Forums

If you are having difficulties getting this software to function correctly, you may find that a free capture alternative such as Windows Live Movie Maker 2011 will work well in Windows XP. This software allows you to capture the footage from the camcorder and then you can either edit it using the features of the software or export it to another video editing package.

The software itself is available from here:

http://explore.live.com/windows-live-movie-maker

Thanks,

Simon

[gifron]

My computer can't recognize that I connected camera to it. It's says that this device is not recognized and to try to install it. But I didn't get any CD with it and can't access download on sony website because of that.

Can someone tell me how to make my computer recognized it?

[blaireau_photo]

Hello again

Looking at your version of Windows XP, did you download the software from this exact link:

http://www.sony.co.uk/support/en/product/DCR-HC53E/downloads/sids_win2

Simon

[gifron]

No, i clicked on: Lost your original software disc? Click here to download a new copy.  Update now

http://www.sony.co.uk/support/en/product/DCR-HC53E/downloads/download_manager

And followed the instructions until Step 2, 3rd point where I should click on start but there I got an error that device is not connected even I connect my camera via USB and turned it on.