Sony XH90/X900h VRR and ALLM

[voodoo_84]

Hi, there are a lot of rumours, including responses from costumer service advisors  and amended webpages that suggest VRR and ALLM support via a firmware update will no longer be coming, can anyone confirm this?

This is my first Sony TV and I can genuinely say communication around well known issues with the TV has been dreadful. 

Thanks

[winiarkowy]

https://youtu.be/HgEA3YRzHIk?t=2715

[TysonBay]

I'm the same. Purchased this TV solely on the information Sony used to advertise the TV. PS5 ready, 4K120hz, VRR and ALLM. They have delivered on only 1 of the 3 claims (4K120hz) and that was nothing to shout about as it was laden with issues on release!

Never been a Sony customer before now, and based on the current situation I wont be again. Got many more issues with the TV as well as the one listed and am in the process of speaking with Curry's and Sony to see where I stand on getting a refund all together !

Shocking experience thus far, just goes to show, even when you pay premium your not guaranteed the quality

[wiggly71]

From what "stop the fomo" has said they are going to release VRR in Europe but it won't work on series x only on ps5 that why US has pulled it because if it say VRR in the US it has to work on all devises that support VRR not just PS5 

[voodoo_84]

According to posts on Reddit the US page has now been updated and the features re-added. Apparently it was a mistake on Sony’s part and their marketing and engineering teams clearly have no idea what the other is doing!

https://www.sony.com/electronics/support/articles/00246472

would still be nice to have an official statement!

[wiggly71]

NO WAY !!! I'm getting to old for all this..lol it's arther that voodoo or we have caused to many waves and they have backtracked on idea..

[bikeeandy]

A new video from FOMO...

https://youtu.be/Ist_gz_kztg

All ok now?

[Win_88]

The whole thing didn't make sense to may at all. Cancelling such promised updates not only would enrage customers who've been lead to believe they're getting them, it would also put them behind the competition.

Sony are going all out with the XH90/92. I had no doubt something was fishy.

Win_88

[Kuba80]

I have purchased KD-65XH9096 TV because of these features, Sony page specified those features will be eventually available, so did shop's web page. If it won't be the case it could be considered false advertising and can result in legal action.

Sony specification page: https://www.sony.es/electronics/support/televisions-projectors-lcd-tvs-android-/kd-65xh9096/specific... still claims it will be available via a software update for KD-65XH9096, so I have high hopes.

[HannahEd01]

Hi Kuba80, these features were confirmed to be added via a future software update by Sony already. You can keep this link for future updates: https://www.sony.co.uk/electronics/support/articles/00254857

[Kuba80]

Thanks, will keep waiting for that update.