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Sony remote

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Chrisbould
Explorer

Sony remote

Hi. I have a Sony android tv with a humax box. Whenever I watch Netflix or prime and then switch back to TV, my Sony remote won’t work. It won’t change tv channels, bring up the TV guide or go on to my recordings page. I have to use the humax remote for that. If I switch off the plugs for the humax and tv the Sony remote will work again until I play Netflix or prime again. 

1 REPLY 1
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Joe_Dohn
Specialist

What model TV do you have and what software version is it on?