sony bravia 65xg8906, wifi not connected! message, PLEASE HELP

[Dash1st]

Hi,

I bought my Sony Bravia 65XG8906 tv a few months ago & all was great, until the tv recently installed an update, where now I am seeing a message "WiFi Not Connected" in the top right corner of the screen. 

So I was hopping that someone might be able to advise me on how to stop this message coming up. I read a few posts on here with different models having had a similar problem, with a few different ideas, but none of them have worked for me & that includes my doing a factory reset.

I've checked the network status & my connection shows that I have a full signal strength etc. I've had my line & router checked by BT where everything passed & I have at least a 60mbs fibre optic speed, so I know that's all ok.

I have had the connection fail while checking the connection & everything suggested in the 'Trouble shoot the problem is all standard stuff that I know I have checked or tried.

This is driving me mad & I hope someone can offer advise that will work. Thanks

[HannahEd01]

Hi salonroxie, did you try a hotspot? do you get the same issue? Or the LAN? As far as I know that will tell you if it's a software or a hardware issue. HannahEd01

[DavidBWright]

I have just installed my new Bravia - the BT Router is next to the TV so signal is excellent. Every 10 to 20 minutes a warning ‘Wi-Fi not connected’ pops up on top right hand corner. There is definitely no problem with the WiFi.

[suzie75]

I occasionally get this error even though I have entered the router pw. I just ignore it now and usually it rectifies itself. If you do a hard reboot - hold the on off for about the 10 secs - and it miraculously goes away. I love this TV except for this issue and the Youview contact tie in, but there is a workaround for that if you need it! 

[DizzyBritches]

I have the same problem. My wifi clearly is connected but that message “WiFi not connected” keeps appearing at the top right of my TV screen. It’s really annoying.

[Joe_Dohn]

@DizzyBritches Make sure you have the Date & Time settings are set to "Use Network Time", seems to solve it for most people.

[Buckl1 · Accepted solution]

To resolve:

Select 'Home' button on remote

Scroll to 'Settings', on top of screen

Select 'Network and Internet' 

Disable 'Scanning always available'

[daveyh64]

This thread was started over four years ago and the post prior to yours was in May 2021.