Optical out not muting when bluetooth headphones connected

[Ainsley001]

This should happen by default but it isn't. The sound continues to be sent to the optical out (and then to my soundbar) when the headphones connect. The option to send sound to both is OFF (In fact it's off and greyed out) in the Sound menu so I'm stumped as to what to try next.

Any ideas?

[Pascale_F]

Hi Ainsley, 

I'm just going to try to find some answers for you. In the meantime, maybe someone else in the community might have some ideas. 

Thanks,

Pascale

[rooobb]

Automatic switch off is managed only through and HDMI-ARC connection. Sound output via optical is always on

[The_Black_Rose]

Hi Ainsley001,

I am a bit confused to be honest. Could you tell us more about the connection map? What is the model of the sound bar? What is the model of the headphones? What is the source of the music you're playing?

Cheers,

The_Black_Rose

[Ainsley001]

Bose QC35 headphones and a Sonos Playbar (which doesn't have HDMI in so it can only be optical). I'm just trying to listen to the TV via the headphones without the TV sound still being output to the Playbar, which doesn't appear o be possible.

For convenience, the TV volume and Playbar volume are controlled by the same remote control (although the TV sound is off, of course and that's a facility I certainly wouldn't want to lose) so turning down/muting the Playbar separately isn't an option (and really shouldn't be necessary)

Thanks

[rooobb]

I do not know what behaviour you expect but you should simply switch off the soundbar if you want to hear only from the headphone.

[Ainsley001]

 Yes thank you, I understood your post I was simply explaining to the other guy, although  expecting the same behaviour for the optical out as for the HDMI out wouldn’t be unreasonable, I don’t believe. 

[rooobb]

But the behaviour is the same. I have an hdmi arc soundbar and if I put the headphone on the TV (via Jack or via bluetooth) I have to switch off the soundbar. It doesn't switch it off automatically only the internal speaker are switched off. The only thing that changes is the via arc I can exclude the soundbar via the TV menu while via optical you have to switch it off manually.

[Ainsley001]

yes, if it is the same with ARC then you're right. 

What i can't understand is what the advantage would be to NOT having the option for a headphone connection to mute all other sound outputs? I can see why it might be needed to run both together but why not an option? 

[rooobb]

To this I cannot answer, don't know if it is a technical limitation or simply none thought about it  

I would never think also about having both (speaker and headphone) playing thogether for the echo that it creates, but it seems instead that many people need it