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KD55XE93 dead after firmware update?

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estiann
Explorer

KD55XE93 dead after firmware update?

Tried switching the TV on this evening and it just went into an infinite bootloop:

 

Sony logo -> animated Android logo -> brief black screen -> animated android logo, ad infinitum.

 

Nothing helped: pressing any of the Action / Home / HELP buttons on the remote during any stage of the boot up sequence, powering AC off and on, etc. 

 

I then tried to do a hard factory reset by doing the POWER+Vol Down button, once it came to life there was a multicolour circle followed only by the little Android robot and a big red triangle with exclamation mark. Nothing I can do changes this: no matter what combination of buttons I now try to press, and when I power off/on it now goes straight back to this screen rather than the boot loop (coloured circle then dead android bot).

 

I note there was a firmware issued in the last day or so, could this have done something bad?

 

Not really sure how to proceed with this.. so any advice would be appreciated.

 

Thanks  

1 REPLY 1
Piscie
Community Team

Hi estiann, have you tried to unplug the power as well as any external devices connected to the TV and then re plug the power back?