Input/timer bar cant be turned off SONY KD49XG8305

[Molyslip44]

I'm sorry to raise this subject again but it's driving me mad. Lots of help and advice available but the options aren't available on my TV or I haven't found them! 

• Press the [HOME] button on the remote control
• Scroll down to 'Settings' and press [OK] 
• Select 'Channel Setup' and press [OK] Option not displayed
• Scroll down to 'Info banner' and press [OK] Option not displayed
• Select 'Off' and press [OK[
• Then return out of everything

Is there another option that may be hidden elsewhere?

[Joe_Dohn]

If you have the latest software version installed on your TV, you can disable the info banner under Settings - Watching TV - Info Banner.

[Molyslip44]

I'm new to this so apologies...

KUDOS reply doesn't work as since the latest update suggested actions are not available or displayed

in the Settings menu. e.g. 'Info Banner'

Perhaps the issue is why has the content of the SETTINGS menu changed since the latest update?

Help appreciated.

[Joe_Dohn]

Could you tell us what software version you have on your TV?

[Molysony]

Hi

The latest version V6.7140 is installed on my TV. My feeling is that something is wrong with the SETTINGS menus as some of the sub menus aren't there or greyed out. If this can be resolved the original question might be resolved. Hope you can help. Thanks, G

[LightFoot]

Hi @Molysony  @Molyslip44   Does your Menu look like below. Note I have my Info banner turned off.

[Molysony]

Hi  Thanks for your reply. On the screen you've shown I only have:

Channel setup

Parental Controls

External Inputs

Recording Device Setup

The crucial INFO BANNER isn't there!

Is there a solution?  Thanks for your help

[HannahEd01]

Hi, the info banner option is inside the external inputs. Let me know if that helped.

[Molysony]

Hi

The content of the MANAGE INPUT menu has the following:

Digital -Hide

General Satelite - Hide

Prefered Satelite - Hide

CAM service list - hide

Analogue - Hide

Streaming Channels/HDMI 1/ HDMI 2/ HDMI3/ARC/HDMI 4/A/V Component and Screen Mirroring. 

I have checked all of them and they don't seem to offer any solution to the problem.

Any further suggestions appreciated.

Many thanks

[jonH68]

Exactly the same problem on my KD49XG9005.

Making TV viewing almost impossible with no solution in sight.