I Player on XR-77A80J

[Derek-.973]

I keep getting logged out of I Player

I've updated tv

Factory reset and updated

Cleared the cache

Cannot uninstall and reinstall I Player App

What can I try next

[Piscie]

Hey @Derek-.973 which software version is currently installed? and have you cleared the TV's cached data or the cached data for the app only? You can clear the TV's cached by pressing ( settings > system > storage - > cached data ) I'd also suggest testing your TV with different internet source and check again.

[Derek-.973]

I have tried everything

Factory reset

Latest software

Cleared TV cache

Cleared Iplayer Data and Cache

Cleared Youview Data and Cache

Cannot have Iplayer as a stand alone App  (have to enable Youview)

I GIVE UP

YOUVIEW IS RUBBISH AND BY ASSOCIATION IS IPLAYER

IPLAYER SHOULD BE A STAND ALONE APP

THANKS FOR YOUR HELP

PS I CAN CAST IPLAYER FROM MY £300 ANDROID PHONE

BUT NOT GET IT ON MY £3500 SONY TV

[HannahEd01]

Hey Derek-.973, the issue that you're experiencing is a bit odd to be from the TV itself. Try checking with BBC.