Exit restricted profile

[Gingerassassin]

I have Sony Bravia KDL55W807C. Somehow, we have entered restricted profile and are being asked for a pin to exit this. However, we have no recollection of setting pin. How can we re-set pin to exit restricted profile? We cannot perform factory re-set as you cannot to this in restricted profile. Any ideas?

[PAPADOGG313]

dosentwork

[PAPADOGG313]

HOW

[shetlandsheepdog8]

Thanks for your help but links are not working

[Rayyan_2805]

The links dont work please could you explain how to do it or please could you resend those links

[shetlandsheepdog8]

Hello Rayyan

We had the problem of restricted Profile and contacted the Sony Technical people. They put us on to a page which

explained how to re-set the television back to factory default. We had to do something before this so that we could get around the restricted profile. Unfortunately we can't remember how it was all done. After taking it to factory default we then had to update it all, it took a while but it is well worth it as it is like a new tele. My advise is get in touch with the Sony Technicians.

[Darthmonkeysocks]

Go to the bottom of the home screen and press restricted profile and press exit restricted profile 

hope this was helpful 

[shetlandsheepdog8]

Thank you for your help, we did get it sorted with the Sony tech people it’s like a new tele.

Sent from Mail for Windows 10

[0367292]

Hello I have accidentally clicked the restricted profile button and need to exit it. How did you do it?

[Win_88]

@0367292

Here are the steps: https://www.sony.co.uk/electronics/support/televisions-projectors-lcd-tvs-android-/kd-65xh9296/artic...

Win_88

[osamamyass]

This solution is bull*****. When you do not have help in the setting under restricted profile.