Cannot register new TV

[Sean_Mc]

Hi Billy,

Welcome to the Sony Community.

Can you let me know the full model number of your TV?

Best wishes,

Sean Mc

[MaggieL151 · Accepted solution]

Me too! Clearly a problem on website won’t let me go further than entering model number 

[billycan41]

KD-43XF8796

[Sean_Mc]

Hi Billy, 

You can register a new product via the My Sony page via the website here.

I've checked on the website and under Product Details, if you enter your model no under 'Find by model name' you should be able to register your TV.

Let me know how you get on?

Best wishes,

Sean Mc

[Mike-J-N]

I'm trying to register my Playstation pro ,I get the green tick when I enter the model name but I can't progress any further,I can't enter my purchase details at all.