65" Android tv stuck in boot loop

[Prior20]

Hi All

not my own tv but one of the many i have here at work, boots for around 10 seconds gets half way through the splash screen and then reboots.

Model:  FW - 75X8570C KD - 75X8501C 

anything i can try ?

[cass_n]

Hi @Prior20,

Sorry to hear you're experiencing this issue.  Here are the troubleshooting steps for this one: http://sony-eur-eu-en-web--eur.custhelp.com/app/answers/detail/a_id/137866

I hope this helps.

Cheers,

C

[Prior20]

Thanks, its the latter screen so a contact sony 😞