Share your experience!
Just done a software update and now unable to access my photos or videos.
If you tap the icon for photo album it will open then auto close straight away.
First shot:
Seek the forum for similar questions.
If that fails:
You can try this:
Goto settings-> apps & notifications-> find Album app -> storage & cache -> clear cache & clear storage
Does that resolve your problem?
If not come back and ask again.