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Can't share videos

SOLVED
Taylor17
Visitor

Can't share videos

Whenever I attempt to share a video on WhatsApp that I created through the cinema pro app or the normal camera app, it does not work

A message comes saying that the video could not be processed. I have attached the error message.

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1 ACCEPTED SOLUTION

Accepted Solutions
Semih61
Visitor

No I noticed that the problem lies in having HDR enabled. İf you disable HDR while shooting a video you should be able to share it on WhatsApp. For some reason WhatsApp can't process the video with HDR on while Facebook Messenger has no problems with it. 

View solution in original post

11 REPLIES 11
Beastkut
Visitor

Same right here...i think ws cant process 4k video...

profile.country.NL.title
Strampke
Expert

What if...

You save the video first.

Then start WhatsApp and add it as attachment.

Is that a solution?

Taylor17
Visitor

Oh okay I will try that

Edit: I tried it and still not working. Same message pops up

Taylor17
Visitor

So I got my phone exchanged...

Now I can send videos from the camera app, but the cinema pro app still isn't letting me send videos

fmalex86
Visitor

They are too big ...even a short video with  cinema pro is 160 mb and  whatsapp support answered to me that the limit for video is likes 16 mb...

Taylor17
Visitor

Doesn't seem to be the issue...it says that it can't be processed

fmalex86
Visitor

I had exactly the same errore message...and that is the reason imho.

profile.country.GB.title
RottenFoxBreath
Enthusiast

Yeah, it can't process a 160mb+ video. 

That's the problem

Semih61
Visitor

No I noticed that the problem lies in having HDR enabled. İf you disable HDR while shooting a video you should be able to share it on WhatsApp. For some reason WhatsApp can't process the video with HDR on while Facebook Messenger has no problems with it.