Can't receive animated GIFS Verizon

[Mrhug3]

As the title says, I can't receive animated GIFS. I can see and send them just fine, but when I receive one, it's just a still picture. Anyone else have this issue? I've tried the stock Google messages app, and others. 

[SAWIG]

Same issue I receive them but they no longer play. Using stock messaging app on VZW.

[Mrhug3]

Okay, it's not just me. I've chatted with VZW, they did a "diagnostic" on my account. Everything is supposedly good to go on their end. I've even had someone with an Xperia 1 using another network send me one, same result.

[SAWIG]

Sounds like a Sony software issue that doesn't play well with the stock messanger app. Only way is if someone not on VZW is having the same issue.

[Mrhug3]

That's what I'm thinking. The other guy I mentioned was on T-Mobile.

[SAWIG]

GIFS work fine on Facebook Messenger just gave that a try.

[Mrhug3]

Hmm... Nothing makes sense as to why it wouldn't work through text. I've even tried using a different text app, same results.

[SAWIG]

Post update of both OS and app, same story. My out going gifs play just fine but not incoming.

[Mrhug3]

Same here.

[SAWIG]

Where is the support when you need them? Ugh