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Z5 compact fuzzy screen issues

SuperGill
Visitor

Z5 compact fuzzy screen issues

I've had my phone for about 18 months and last year had the same problem as I'm having now although it went away after an update. I'm having the same problem now but it seems my phone is up to date. The problem is with the screen, I've attached a photo. Sometimes, with increasing frequency, werettalking multiple times a day, the screen goes all fuzzy and all I can do I wait for it to fix itself. I can unlock it and the touchscreen is responsive if you remember where on the screen you have to press. For example I can reset it and I can even answer phone calls. If I take a screenshot it appears totally normal.

Hopefully the picture will make sense to someone and someone will have am idea how to fix it because I have no idea!

Thanks!received_10155726696956506.jpeg

Tags (2)
1 REPLY 1
Thorgorn
Visitor

First thing you should try is connecting it up to the Sony Companion app and run the software repair. Make sure to backup your files first, if this doesnt fix it, you will probably need to send it off to your Local Sony repair center.

Fingers crossed software repair fixes it for you, if not most likely a hardware issue.