Z5 compact can't connect to wifi

[Faraene]

Hi everyone !

I just bought an xperia z5 compact and just can't connect to my wifi.

I've got no problems with public wifi such as freewifi. And I can connect with other phones to my box's wifi.

I also have the right password, name of the network etc...

I tried to restart both the box and the phone. Tried the repair option. Stamina mode is off. Data too.

I really don't know what to do.

Please someone help.

Thank you.

[Uliwooly]

Does it work if you boot on safe mode?

http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008#U348008

[Faraene]

It doesn't work either.

[Phy]

Check this WiFi troubleshooting guide

http://talk.sonymobile.com/t5/FAQ/Wi-Fi-problems/m-p/348104#U348104

[Faraene · Accepted solution]

Hi again !

Sorry it's actually my fault if I couldn't connect to the internet. I'm dumb.

Just had the wrong password for some reason....

Anyway thank you both for you help !

And sorry again 😕

[Uliwooly]

@Faraene

Glad to hear its working now

[poison15ivy]

I have the same issue, or rather similar, I have been using one network for ages (same pass and network name) and out of the blue, it is impossible to connect to wifi not a single one from my home or a friends house ... When I tap to connect, the signal drops (even if I place my phone directly next to the router) and says "dissconnect" and constantly so ...