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Z3 Compact (D5803): MicroSD not detected after Android 6.0.1 upgrade.

E2CordovaM
Visitor

Z3 Compact (D5803): MicroSD not detected after Android 6.0.1 upgrade.

I have this 16 GB SanDisk (4 HC) which was working fine on Android 5, but after upgrading to Marshmallow (6.0.1) it's not detected anymore, no matter how many times I remove it and reinsert it on my phone, and is not my SD since it is perfectly detected on my computer with an USB adaptor. I'm thinking it might be a problem with SanDisks cads since I'm inserting other branded cards and they are immediately detected, I don't know it any other SanDisk users can confirm this (using Android 6.0.1).

Solutions I tried:

1. At first I thought it was a bug in the installation so I tried to reinstall Android via PC Companion under the "Repair my phone" option, but it didn't helped at all.

2. I formatted my microSD card on the computer in Fat32 and NTFS, and it's still not detected on my phone.

I guess if I don't find a solution to this I'd need to get a new SD Card, because the other branded ones I mentioned are not mine so, thank you Sony.

12 REPLIES 12
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MarlonUk1
Expert

The sd card might be corrupted somehow. Can you reformat the sd card to other devices?
mohammadreza-ir
Visitor

Exactly the same thing happened to me and I really do not know what the solution to this problem:smileysad:
, please solve our problem, thank you Sony Heart

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_alexdon_
Expert
mohammadreza-ir
Visitor

Format the SD card in the form of LLF and then again to convert FAT 32 format . I tried my problem was resolved
seb23
Visitor

Hi,

yesterday i made the update to android 6. First i was very happy, but i have an problem with my sdhc card. I cant find the card under memory in settings and also can´t find pics in the gallery. I connectet the card with my pc and its working fine, so i formated the card. still the same issue.

So i decided to set back the phone, but still same issue?

Any ideas?

armandeus
New

I have the same problem with my z3c 😞 - after upgrade i completely lost access to sd card... please how to fix this?
brrrdo
Visitor

Heslo. I have xperia z3 compact.After last update to versia 6.0.1 my sd card stop working and mobile data too. I tried sd card in different phone and worked normally. I formated card few times and still not working.
For mobile data i downloaded inernet setting and it didnt help. I reseted my phone and still not working. Before update everything was alright. Can you help me
Paaland
Visitor

I fixed this by putting the card in a computer. Used the "Create and format hard disk partitions" tool in Windows to delete the two partitions already on the SD card. Create one new and format as FAT32.

The card was used previously in the same phone, but with encryption turned on. I think that messed up the detection somehow.

malinka
Visitor

I have the same problem with my SD card. Tried reading it on my PC, but still no difference. Did anyone find a solution? I don't want to format the card because I am afraid to loose all my data.