Xperia Z5 Freeze, unresponsive.

[Algimantas]

Hello everyone,

My father bought himself this wonderfull device a week ago, however during this week the phone completely froze 2 times.
By saying completely I mean that the screen was black and everything except LED notification light stopped working. The only way revive the phone is to restart it by pressing volume up and power button. After restart battery stats show no data during the period the phone was frozen and battery drains way quicker at that time. This freeze happens in in mid call.
What might be causing this problem? Should I just send the phone to warranty?

Thanks for any help

[Uliwooly]

@Algimantas

Excellent  

[matthat]

My Z5 premium died at 2% battery while trying to take a picture. I was unable to start the phone, somehow the reset button worked once.  My phone then booted, said SIM Card located and shut down. Since then ive not had an success restarting it. No lights no vibrations. After my initial sucessfull reset i charged to 70% percent and then loaded my sim, so the phone does have battery. Its not completely unresponsive.

[JoelJames]

I am having the same problem...The screen flickered before going completely dark...i tried charging all night..no luck...then I observed that the screen was on but the backlight is too low to see anything..,Then i used a torch and focused it on the phone...the phone is working fine...but I am not able to see anything on the screen unless i focus a torch and try really hard...the brightness bar is at full though...please help me out

[yukiivan]

hi just hubby wanted to on utube for my gal to see suddenly it hang n can not off the phone n duneven can ans any call ? please help with this issue

[Paraqu3dista]

[Yasserelashry]

I have the same issue once I try to make a call or hear a whatsApp recorded message screen goes dark and no respons