Join now - be part of our community!

Xperia Z2 headphones not detected since update 402

SOLVED
alesroki
Visitor

Xperia Z2 headphones not detected since update 402

Since the last update (17.1.1.A.0.402) headphones are not detectend when connected to the phone.

It applies to the noise cancelling and standard headphones.

Headphones work just fine (tested on a different audio player).

I need a solution ASAP since this is one of the main reasons why I got his phone.

1 ACCEPTED SOLUTION

Accepted Solutions
profile.country.RO.title
_alexdon_
Expert

Try settings-apps-all-smart connect,clear data.Connect again.

alexdon

View solution in original post

17 REPLIES 17
profile.country.RO.title
_alexdon_
Expert

Try settings-apps-all-smart connect,clear data.Connect again.

alexdon
alesroki
Visitor

It almost did it. I needed to disable Smart Connect than update it via the App store and tha it started to work.

Thank you.

profile.country.RO.title
_alexdon_
Expert

Yes,good to hear.

alexdon
marcusellingse
Visitor

It does not work for me! Annoying!! Please help!!!
Alex_42
Visitor

Didn't work, and my head phones are the Sony MH410c
LondonZ2
Visitor

Same here, Ive mentioned this on the main support thread for 4.4.4 and in an email to Sony. I'm very disappointed.
zumo1979
Visitor

Does not work at all for Xperia z2 with noise cancelling headphones that came with the phone i dont know why sony hasn't done anything about this
Sannalarsson
Visitor

Have The same problem since i updated mycket phone.
My jack to headphone doesn't work, and my headphones work fine in other devices.

I have tried dissable smart connect and uninstall it and install it agin with no result..
bmessiha
Visitor

Since the last update for walkman, when i rotate the headphones jack, headphones disconnect even if i'm on a call. Can anyone help me with this?