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xperia z1 shut down, wont start up

SOLVED
crispybacon
Visitor

xperia z1 shut down, wont start up

My z1 shut down on its own with half battery and wasn't doing anything special just texting and facebook. It wouldn't turn on so did a hard reset and it came on, i plugged it into the computer to see about any updates to fix it. It started to do an update then turned off again and will not turn back on even after a hard reset, when on charge it repeatedly turns on, the sony logo appears then says, software update failed.  make sure your phone is connected to a computer and try again.  i plug it into a computer and nothing happens at all not even the repeated message.  Any ideas, have i done something wrong, i only had the phone a couple of weeks what a letdown.

15 REPLIES 15
derrick5576
Visitor

i did upgrade my xperia z1 and then suddenly it off. and wont start again. i've tried the hard restart but screen still blank. could anyone help me with this?

Nadia6
Visitor

My battery was down,so my phone shut down

I've been trying to charge it but it's not working

I'ts not charging,and I can't turn it on

What can I do?

SyamZ3
Visitor

hi, im having the same problem. i press vol+ and power button and all it does is turn off but when i release the buttons it keeps restarting again.

Traguy
Visitor

Hi, I have the same problem as yours. I've tried every combination nothing happened Slightly_frowning_Face when I charge my phone it won't charge also, it just shows the led red light. I plug it anf leave for almost 9hours but still the same the led light is still red so meaning even a single percent of batery won't charge.. Anyone can help me? thanks...

ahmad360
Visitor

this happened to me and to fix this, you need to change the battery of your phone by opening it up and replacing it.

it happenned to me and you could also it when when you fully recharge your phone, however the battery is not strong enough to operate phone so it just won't boot up. instead just change battery. its weird but thats how i fixed my phone

peaksniper1
Visitor

Hey guys, i have and Xperia Z1 who shut down by itself and wont boot up i gave tried the two options volume key up and down with holding power .

Both options didnt work i pluged in the power but the indicator led is not working 

any suggestions please


@crispybacon wrote:

My z1 shut down on its own with half battery and wasn't doing anything special just texting and facebook. It wouldn't turn on so did a hard reset and it came on, i plugged it into the computer to see about any updates to fix it. It started to do an update then turned off again and will not turn back on even after a hard reset, when on charge it repeatedly turns on, the sony logo appears then says, software update failed.  make sure your phone is connected to a computer and try again.  i plug it into a computer and nothing happens at all not even the repeated message.  Any ideas, have i done something wrong, i only had the phone a couple of weeks what a letdown.