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Water resistance problems

SOLVED
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Sensination
Contributor

Water resistance problems

So this happened a week ago while I was on holidays.

I had my Z5 in my pocket and totally drenched in rain. As soon as the phone got wet I lost the reception and could not make any phonecalls. When I got home and dried the phone there was no indication that the water got inside and when I lifted the flap it was dry underneath. I tried to search for the newtowrs and I could find them but when I tried to connect to any network the coonection would hold for 1 minute and sitch off again. After 48 hours everything went back to normal and aeverything is working fine like it was before the rain. So now I wonder:

1. Isn't it weird that I could find the the networks but not connect to them? I would think that if the antenna module got temporarily disabled by the humidity it would completely stop working. What do you guys think?

2. My phone is working fine now but I'm afraid it will happen again if the phone gets wet (I'm sure it will). Since one of the reasons I got Z5 was waterproofing I would expect that getting it wet by the rian in my pocket will not be a problem. However I'm afraid that iif I send it back to Sony they will charge me some testing fees as the phone now is working fine.

What do you think I should do. Send it for warranty or not?

1 ACCEPTED SOLUTION

Accepted Solutions
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Uliwooly
Expert

@Sensination

Contact your Local support and get it inspected, make sure to request a vacuum test.

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3 REPLIES 3
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Uliwooly
Expert

@Sensination

Contact your Local support and get it inspected, make sure to request a vacuum test.

profile.country.GB.title
Sensination
Contributor

Thanks for that, I will contact Sony Support.

Do you know if I will be charged anything if it's determined that the phone is fine? I'm just afraid I will get charged as the phone is working fine now.

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Uliwooly
Expert

@Sensination

I don't know, sorry.