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Warranty time?

SOLVED
SZLevente
Visitor

Warranty time?

I bought my Sony Xperia Z3 2 days ago.

I updated it to Marshmallow.

Sadly, Home app auto rotation gone, but this post not about that.

In settings->Support->Warrant: Information not aviable.

Why?

I checked warranty in email and in http://mysupport.sonymobile.com/ and told me i have 2 years.

It's that I expected,

But why the phone doesn't show it in support menü???

Pictures: 

http://kepfeltoltes.hu/160707/Screenshot_2_www.kepfeltoltes.hu_.png

http://kepfeltoltes.hu/160707/Screenshot_20160707-081405_www.kepfeltoltes.hu_.png

1 ACCEPTED SOLUTION

Accepted Solutions
Didrik
Enthusiast

Hi @SZLevente,

After starting the device with an active SIM-card for the first time it can take a while for the system to update this information. Since your phone is brand new I suggest that you wait a few days and then check in the support app again.

View solution in original post

3 REPLIES 3
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Uliwooly
Expert

@SZLevente

The info it's not available not that you don't have warranty, contact your Local support

Didrik
Enthusiast

Hi @SZLevente,

After starting the device with an active SIM-card for the first time it can take a while for the system to update this information. Since your phone is brand new I suggest that you wait a few days and then check in the support app again.

SZLevente
Visitor

After 5 minute i send this post, the warranty time appeard.

I don't know if any sony service guy made something or not, but it's working now Slightly_smiling_Face

Thanks to all.