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Text message problem

Spruce1
Visitor

Text message problem

Hello, I have a Sony Z5 dual sim phone. It was purchased new, still in the box, a few weeks ago. It has been working perfectly until this evening. It has stopped sending and receiving text messages. Can anybody help?

2 REPLIES 2
disimes95
Contributor

Hey,

Did you try factory reset the phone? Repparing via Xperia Companion?

http://support.sonymobile.com/global-en/xperia-companion/

http://support.sonymobile.com/global-en/repair/

profile.country.US.title
Qatrium
Expert

Hello @Spruce1 and welcome to the community!

When you send an SMS, do you get an error message?

Did you try another SMS app, like Google Messenger?