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Sound problems

SOLVED
Tigrainpeace
Visitor

Sound problems

Hi everyone,  

My phone doesn't have enough sound as it was before. I mean all sounds like system notifications,  ring tones,  music, videos are not so loud in a maximum level, I can't hear my phone in my handbag when it's calling! 

But if use my earbuds everything works good as usual. 

My phone was not dropped or under the water or rooted or something like this.. 

Any ideas how to fix it?

I'll be appreciated for any advice. 

12 REPLIES 12
sonyabraham22
Visitor

Sony programmers, do fix this please. I toohave this audio issues after lollipop update. Audio level sometimes goes to earpiece level. If a sms or alert happens in between, volume is restored to normal. So this is a software bug. Yesterday i put the latest update. With each update i expected a fix. Now hope is over. Moving back to original os. And no another sony phone again because of this.
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lokrsw
New

This issue is normal in lollipop 5.0.1 and 5.1.1, if You want good sound quality flash kitkat 4.4.4. and don't update it till marshmallow 6.0

NemesisArnold44
Visitor

Don't bother updateing to Marshmallow  expecting this to fix it, it wont, infact it makes it even quieter, so low even the sound test fails!