Join now - be part of our community!

Sony Xperia Z5 WiFi Internet

JoSiRo
Visitor

Sony Xperia Z5 WiFi Internet

Hi I'm having this problem with my phone, the wifi internet drops after i reach a certain distance 5-10 feet specially when I'm in my room. It has 4bar signal but it doesnt have any internet. Its so annoying and this happen to my phone only.

I already checked my router channel, change it to 6,7,8 and 9 and still doesnt work.

Tried to reset my phone a few times already and its still the same. Also tried to reset it on pc with the sony companion and still the same.

Already went to some forums and I cant find any solution.

The only thing I haven't done is bring my phone to any sony service center.

Can someone help me please.
7 REPLIES 7
profile.country.GB.title
Lord_viridis
Expert

Have you factory reset the router?
JoSiRo
Visitor

Already done..

The only problem is my phone is the only one having this kind of problem.
FrknEgeOztrk
Visitor

it could be about WLAN antenna. You should contact with local Sony Service.

You can find contact info here

JoSiRo
Visitor

It could be the WLAN Antenna's fault.
I tried to enable both antenna using developer mode.
Its not working either.

I'll leave a comment here if it works after I go to any service center.

Thanks.

I'll leave a message
JoSiRo
Visitor

I found a solution!

But the problem is whenever i reboot my device it goes back and I don't have internet again.

Here's what I did.,

*#*#7378423#*#* I entered that code and then went straight to service test, Antenna Tx/Rx, then I enabled primary tx/rx only.

The problem is I don't know how to set it to default.

Anyone got an idea on how to set it to default??
Sonyz55
Visitor

There's no solution. Xperias can't maintain a steady WiFi connection. If a Chinese phone gives full signal from the same distance, the issue is Sonys hardware.
JoSiRo
Visitor

I just found a solution but its just temporary. Read above.