Share your experience!
My Xperia Z1 Compact just died.
I was using it when suddenly the screen turned black.
It isn't responding to anything I do.
Tried charging it but the charging light doesn't respond so I assume it is just doing nothing.
Help?
Solved! Go to Solution.
Hi and welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.
Sorry to hear that you're having issues with your phone.
I recommend that you first try forcing a shutdown of the phone. Please see this link: http://support.sonymobile.com/global-en/xperiaz1compact/userguide/Resetting-your-device/
Hi and welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.
Sorry to hear that you're having issues with your phone.
I recommend that you first try forcing a shutdown of the phone. Please see this link: http://support.sonymobile.com/global-en/xperiaz1compact/userguide/Resetting-your-device/