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Sony Xperia Z1 Compact died

SOLVED
PhoneDied
Visitor

Sony Xperia Z1 Compact died

My Xperia Z1 Compact just died.

I was using it when suddenly the screen turned black. 

It isn't responding to anything I do.

Tried charging it but the charging light doesn't respond so I assume it is just doing nothing.

Help?

1 ACCEPTED SOLUTION

Accepted Solutions
Rickard
Master

Hi and welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.

Sorry to hear that you're having issues with your phone.

I recommend that you first try forcing a shutdown of the phone. Please see this link: http://support.sonymobile.com/global-en/xperiaz1compact/userguide/Resetting-your-device/

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1 REPLY 1
Rickard
Master

Hi and welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.

Sorry to hear that you're having issues with your phone.

I recommend that you first try forcing a shutdown of the phone. Please see this link: http://support.sonymobile.com/global-en/xperiaz1compact/userguide/Resetting-your-device/