ringtone problem

[Mucahit66]

I have been using the phone for two years, but there was no problem with my phone in the last week there was a serious decrease in the ringing tone. Even though I made the settings, it did not improve. I do not know what hardware I am using. very beautiful and I love it very much.
Please be a successor. Thank you ..............

[Emil]

Hi @Mucahit66,

I'm sorry to hear this. I recommend that you reboot your device to safe mode to see if this behavior is caused by one of you downloaded apps as these will be temporarily disabled in this mode.

If you are still experiencing the same behavior I recommend that you perform a software repair using PC Companion.

Let me know how it goes.

[Mucahit66]

Hi @emil,

Thank you for your reply. Unfortunately my z3 phone is broken (I have become unusable. I have bought sony xperia xz. When I entered the menus on this phone, there is no alphabetical order on the right side of the screen. I looked at the settings but I was not able to fix this problem. .
good work..........