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Problems with charger

fulbi
Visitor

Problems with charger

Charger falls out of the phone, charging is only in a certain position.

  1. I checked on two chargers and the same. The socket is loose. What can i do? Pleace help
5 REPLIES 5
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Uliwooly
Expert

@fulbi

I'm sorry to hear this, but you have to contact your Local support to get it repaired

Erik2017
Visitor

@fulfil I have the same problem, which I made similar discussipn about this , I have found out that you can only charge on a flat surface, otherwise it wouldn't charge
CameronT
Champion

Hi @Erik2017,

It will be the same deal as @fulbi, because this is a physical issue the best thing to do is to contact your Local support and have it repaired.

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DEATHPROOFBUM
New

Sorry to hear of your problem, however, if you don't want the fuss of sending it of for repair and if out of warranty the high cost, you can use a work around?
I don't have your problem but I have just purchased a case which if paired with a wireless charging dock, will charge your phone but at a lower ampage.
You still have to plug your case into your USB port, but the lying flat of your device plus angle of cable from case, may help your problem get a constant charge without the cable keep moving out of position.
I purchased them of Amazon £12 case and £7.00 charger, which are of great quality for the price point and free next day shipping if you have prime.
If you are interested in this solution, contact me and I will give the description of them to purchase.
Erik2017
Visitor

Thanks for advice, I would get it repaired but it's only my only charger, so I'm just going have too put up with it for, now bit later down the track I will need to get another charger sad 😔,