Problem desktop icons, blue and refering to an app used to be on the SDcard, but no longer there

[ckeck]

Hi
I have this problem, my app box shows me two icons in blue, like the system icon you know. Those icons have the sd card symbol above. I click them and the message is that the app is not instaled. I made a back up and I have formated the SD, and did a SDMaid clean up, to erase every track off old apps but the icons still there and I don't know to wich app they belong
Do you know any solution for this ?
Thanks

I found the solution!!!!!!!! Doing this!!!

If you still see these apps under Settings -> Apps, try uninstalling them from there and see if that helps.

If you don't have them there, go to Settings -> Apps -> All -> Xperia Home -> Clear data -> OK and then restart the phone. But please note that this will reset your home screen to default settings.

[Thommo]

Great that this worked for you but it doesn't always work

[Qatrium · Accepted solution]

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@ckeck wrote:

If you still see these apps under Settings -> Apps, try uninstalling them from there and see if that helps.

If you don't have them there, go to Settings -> Apps -> All -> Xperia Home -> Clear data -> OK and then restart the phone. But please note that this will reset your home screen to default settings.

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I believe this red text has been copied from one of my replies to help someone with similar problem on this forums

[_alexdon_]

However this has been answered more than one time until now:

/t5/Xperia-Z3-Compact/Xperia-Z3C-issue-after-transferring-apps-to-SD-card/td-p/970511

/t5/Xperia-Z3-Z3-Dual/Apps-missing-after-moving-to-SD-card/m-p/1031277#M22906

No need for another topic.

[Gundu]

I erased the memory card at once, Because it is easy to empty the memory card. some of the applications were stored in the micro sd memory card, that also gone. Now some part of the application remains in the xperia.

when trying to delete

(touch and hold till it ready to move around, then drag it to the remove area.

No error massage comes, or nothing happens to the icon.)

or uninstall it, this is what shows up.

I can not remember what applications those are in order to reinstall or reinstall to uninstall. I prefer these unwanted applications to be removed from the xperia. What way can i do that?

[Qatrium]

I'd suggest that you do a PC Companion phone repair, this will do a clean installation of the latest firmware and will also wipe your internal memory. You'll have to back up your data before you proceed.

Open PC companion -> Support zone -> Phone/tablet software update -> Repair my phone/tablet (blue link style). Follow the steps given, do not connect your phone until prompted to press volume down while plugging USB cable.

[_alexdon_]

@Gundu

Before you try the software repair, see this thread:

/t5/Xperia-Z3-Compact/Xperia-Z3C-issue-after-transferring-apps-to-SD-card/m-p/970607#M9612

Clear data for xperia home.

[Gundu]

I did nothing to remove it other than trying those few steps everyone knows. And I was carring the inactive icons on the phone because to reinstall those application i needed to identify what application those are, i did not identify these applications. Second option was to reset the phone to factory setting or reinstall the phone but i did not do that. Around 2 months gone, during the application update the system automatically install the missing parts of the application,That replaces the inactive icons with lattest application icons automatically. now I do not have any inactive icons on the phone.