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Problem after reset sony Xperia Zr

SOLVED
Rahul_Raj
Visitor

Problem after reset sony Xperia Zr

I have reset my Sony Xperia Zr by using this number  *#*#7378423#*#*    .

After reset my Sony Xperia Zr have no inbuilt apps like google play store, google play service,file commander, alubm, videos , music player there is nothing. the left apps in my phone are contacts , messages ,camera , radio alarm. some how i try to install google play store , google play service but these apps are not working after install. and there is one more poblem in setting>accessibility> services , in services it is showing no services is installed . my phone is working on android lolipop version 5.1.1

1 ACCEPTED SOLUTION

Accepted Solutions
CameronT
Champion

Hi @Rahul_Raj,

Welcome to the community. 

I recommend you run a software repair on your handset.

View solution in original post

4 REPLIES 4
CameronT
Champion

Hi @Rahul_Raj,

Welcome to the community. 

I recommend you run a software repair on your handset.

Rahul_Raj
Visitor

Thanks... now my phone is working properly...

CameronT
Champion

@Rahul_Raj,

That's great! I am glad it's working for you Slightly_smiling_Face

Emy2016
Visitor

Hi I had same problem with my Xperia Z5, but after reparing my touch screen is not working anymore and I can open my phone. Any advise?Thanks