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Phone's screen (sony xperia z3v) keeps shutting off by itself

disGameDoe
Visitor

Phone's screen (sony xperia z3v) keeps shutting off by itself

I press the power button or double tap the screen, and, in about 3-5 seconds, the phone's screen closes again. It's to the point where I have no time to put in my passcode without the screen closing. Thus, I can't restart the phone either because the screen closes. Please help!!

13 REPLIES 13
Phy
Legend
Legend

You can use Mac bridge instead of PC Companion for Windows

Sony Bridge for Mac.
http://support.sonymobile.com/gb/tools/bridge-for-mac/
disGameDoe
Visitor

Thank you. I just turned off stamina mode, and now i can use my phone without the screen turning off. Hopefully we can find a way to use stamina mode and not have it turn off. 

Phy
Legend
Legend

Report this but to Xperia support

Sony Xperia Support.
http://support.sonymobile.com/global-en/contactUs/
hlulxiva
Visitor

i left mt sony z3  on a charger an d later the phone was off, when i try to switch it on it didnt turn on, but when i plug a charger it keeps showing ''sony xperia'' and then turns off and it shows again and turn off and it does that agai and again without turning on.   please help i really love this phone and its warrent has expired unfortunatelly