Phone factory reset can't let me access with google

[claudio_stevana]

I have a really strange problem. Today while doing stuff, my phone showed the message which tell "The system UI application has been stopped in anonymous mode" or something like that (I am italian and i can't translate well) and after searching in the internet, i saw that the problem was an application update.

So i tried to delete the latest applications updated but that didn't help fix the problem. The problem occurred since I had arrived to the conclusion that i had to reset the phone as it was my last chance.

The reset has gone ok but now that i want to access to google play with email and password, it just doesn't work.

I put the email and press forward, then i insert the password and click forward, and then it re ask me the email, i tried it several times but nothing of them worked.

Then i saw online that with another factory reset the google security should go away, so i tried to reset my phone from power and volume down button, but it doesn't work.

I really don't know what to do anymore, before factory reset i saved everything, so it's not a problem for me to re-reset it, but i would really fix this problem.

The "The system UI application has been stopped in anonymous mode" was always coming out after some seconds i switched on the phone, everytime.

[MarlonUk1]

hi @claudio_stevanato

are you sure you are putting in the same google account the you used when you set up your device for the first time? also make sure the capitalizations and number are keyed in right. make sure you are not confusing it with your GMAIL account and GOOGLE account

[claudio_stevana]

I am 80% sure that the email is correct and also the password is, so i don't think that is that the problem really.

[claudio_stevana]

I really doesn't know what to do anymore, i tried "access with another mode" and i choosed to sent a code to my email.

When i type the code it works and ask me a new password.
But when i finally re try to login, it doesn't work and it always ask me again the email.

Could be a solution to re factory reset the phone? 

[Qatrium]

@claudio_stevanato

Yes, but I'd suggest that you perform a software repair using Xperia Companion better. This will do a clean installation of the latest firmware and will also wipe your internal memory. Don't forget to backup using Xperia Companion, but preferably without adding apps or settings to the backup.

Note that you'll still be prompted to use your Google credentials once you try to power up your phone. Follow the steps given in blue links, and keep us updated.

[claudio_stevana]

I tired to use Xperia Companion to Repair the Sony phone.

It worked successfully and now it still ask me the google email and password, but when i type it and press "next" it says "You can't proceed because the password has been recently resetted, try the next 24 hours".

I will try again tomorrow afternoon.

[NeoBeum]

Connect to the internet when you do the initial power on, keep spamming the  updated  credentials...  You'll get there 

[claudio_stevana]

I successfully resetted my phone just waiting for 24 hours, do i have to set the accepted answer?

[NeoBeum]

yes, then enter all the correct credentials and then write it somewhere so you won't get locked out

[unlockerjp]

i have same issue after factory reset my google account not accept anymore , phone on login screen then stuck with error like : cant login due to recent  password change try after 24 hours , I try fea days later same issue , i want asolution from google