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My xperia z3 screen doesn't work.

SOLVED
Fmislan
Visitor

My xperia z3 screen doesn't work.

My xperia z3 screen doesn't work

1 ACCEPTED SOLUTION

Accepted Solutions
Jake-SonyXperia
Champion

Hi ltdorcaso,

In such a case I can only really advise that you contact Customer Care they should be able to arrange for a vacuum test on the handset to clarify if this is some form of defect.

Use my signature below to find contact details.

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3 REPLIES 3
Jake-SonyXperia
Champion

Hi Fmislan,

Welcome to the community,

Can you please supply more info, such as what you mean by it doesn't work, are you saying the touch screen doesn't work or its completely black?

ltdorcaso
Visitor

Hi Sony, I've got the same problem here. My screen is all black after my phone fallen into a pool. It still vibrates and I can see the led flashing, but the screen is black. 

Jake-SonyXperia
Champion

Hi ltdorcaso,

In such a case I can only really advise that you contact Customer Care they should be able to arrange for a vacuum test on the handset to clarify if this is some form of defect.

Use my signature below to find contact details.